Business Talk Magazine

Whether it’s relocation for business, studies, retirement, or other reasons, it should never be taken lightly. Long-distance relocation, especially across borders, are costly and can be complex without proper support. Then, why do people still choose to relocate? 

While relocation comes with numerous career and personal advantages, the cumbersome and traditional immigration process often chokes breakthrough aspirations. Current intricacies in global mobility have made it challenging to travel to your desired locations. This complex scenario has brought up the need for a smart, robust, digitalize, and automated business solution, to facilitate the smooth or otherwise impossible freedom of movement of people. This is where Moovaz has created tremendous value and found its niche. By reducing the prevalent manual and time-consuming model, it has been providing a one-stop digital relocation platform to empower its global relocation service partners with cutting-edge technological capabilities, whilst creating a seamless one-stop solution for globally mobile citizens worldwide.

REDEFINING RELOCATION

Moovaz, established in Singapore, which is a melting pot for global citizens and consistently ranks as one of the top desired relocation destinations, amongst expats, aims to reinvigorate the relocation experience using technology and innovative business models. Its customized portfolio addresses the most pressing concerns, such as Visa & Immigration, International Household Moving, Short-term Accommodations, Pet Relocation, Job Search, International School Search, and more. The Company works with a global clientele – people who wish to relocate across the globe. So far, its overseas relocation service has fulfilled the aspirations of over 10,000 customers, including individuals and families, relocating them across 200+ global cities. It has established relocation trade-lanes in 10 nations (Australia, Canada, New Zealand, United Kingdom, USA, Singapore, Hong Kong, UAE, Germany, and France). Such milestones speak volumes of the trust and integrity it brings in each solution. Every approach is based on meticulous planning and modern technology to ensure peace of mind at every step. 

“To inspire freedom by creating life-moving moments”. This is the Moovaz mission. Its holistic platform is clubbed with easy-to-use dashboards that help in customizing every journey with additional services pertinent to relocating in any country. In other words, it allows clients to manage their trip from head to tail, including planning, service exploration, quotation gathering, tracking, and more. And, while customers plan their journey, Moovaz provides professional support in every step of the way to ensure every customer enjoys a stress and hassle-free journey. 

ADDRESSING CORE NEEDS

‘Technology’ and ‘Knowledge’ are the two core pillars that help Moovaz dazzle the world. The global relocation industry is still widely considered to be a traditional one and one that has seen the need for new and innovative business solutions. Having been movers themselves, Moovaz has a deep understanding and appreciation for the daunting challenges it faces – each customer has a unique set of requirements and needs for example. Moovaz is guided by a team of passionate entrepreneurs with a strong background in both the relocation industry as well as creating digital cloud-based solutions. 

But this forte wasn’t one that could be easily formed from the get-go. Moovaz had to first start out as a moving-services company, to gain industry know-how and credibility, all whilst building digital tools for operational efficiency in supply-chain logistics. It also boldly made several acquisitions in its infant stages and have operated in various parts of the relocation supply-chain. The conventional business of logistics is a complex and an asset-heavy one which tends to require a larger initial financial outlay. Moovaz creates value for its global partners by enabling them with value centric and cost-efficient solutions to be able to scale their business globally, while keeping a title lid on burgeoning costs. The initial impediments Moovaz faced on the ground has given them deep insights into the industry, which helps it to provide promising solutions to address global concerns. Even now, when global mobility is restricted in certain parts of the world, Moovaz provides timely and relevant information to assist people in planning their journeys ahead of time.

Whilst technology and know-how are the cornerstones of the Company, their implementation has been the key to their growth: Implementation that is guided by a strong company raison d’être. Its vision is to “Inspire Freedom” by making international relocation seamless and create a globally connected community. Moovaz places special emphasis on R&D and customer feedback evaluation which helps in developing solutions that are functional and that exceeds customer expectations. The Company believes this as a pragmatic and holistic approach to product development. 

UNDER THE GUIDANCE OF A PASSIONPRENEUR

Moovaz is more than just a company – it’s an innovative endeavor to reshape the prevalent ways of relocation. Moovaz was conceptualized and developed by a few partners. Lee Ming Hui, one of its partners, is a multi-lingual serial entrepreneur who began this journey out of a passion to connect with people of the world. Whilst the journey of an entrepreneur is often one laden with high-highs and low-lows, Ming Hui’s passion for connecting people and the “dots” has allowed him to stay the course and continues to edge him forward with the work he does with his team each day.

Ming Hui’s enthusiasm for engaging with people has also played a pivotal role in developing a vibrant company culture for its dynamic team. Moovaz’s culture is powered by entrepreneurial values of collaboration, creativity, and equal opportunity – to share ideas and for creative, solution-led thinking to blossom. “We have an open culture where anyone can talk to anyone. We are energetic and vibrant, giving our best and striving toward a common goal,” Ming Hui proudly asserts. Moovaz’s flat hierarchy and open company culture allows it to be both nimble and innovative, which has been a key reason for their continued growth despite a challenging and ever-changing global mobility business landscape.

FEATHERS ON THE CAP

Starting out in 2017, Moovaz has made great strides in its business and achieved several milestones as well. In 2018, the Company was awarded the ‘FEM RMC of the Year’ award and the epithet of ‘Most Innovative Company of the Year’. It continued to be globally recognized, receiving several coveted industy awards over the course of the next two years. It has continued to work with industry partners globally and has established itself as a trusted and credible contributor to the relocation industry. When Ming Hui was asked for his views on this, he humbly replied that having an agile and adaptive culture has been the biggest achievement. “With this, we have begun letting partners and people around the world have a taste of how the digitalised future of relocation platform will be like,” he adjoins. The Company is well set to make new breakthroughs soon, bringing about new ways to re-invigorate international relocation.

A FEW WORDS FOR ASPIRERS

“Always keep a level-head and a problem-solving mindset. Allow yourself to embrace the idea of continuous testing, whilst failing early and fast as you edge toward a solution. Preparing for every possible scenario is impractical and nimbleness is key in the fast-paced business world of today.” – Lee Ming Hui, Partner & Head of Operations, Moovaz.

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